We believe in transparent pricing
Our Support services are priced according to the number of employees in your business, while our Targeted Solutions are run as fixed-term projects and are charged by the day.
Support Pricing
Support+
For early-stage businesses with 5 or more employees
- Comprehensive Technical Support: Access to friendly tech experts 8 hours per day, 5 days per week. This includes troubleshooting and resolving common issues with software and hardware.
- Conversational Support & Helpdesk Access: Use Slack to submit support tickets and track issues, alongside access by email and to our IT Helpdesk Portal.
- Security and Data Protection: A level of device management using our remote tool to ensure your devices are safely managed and applications are regularly updated. Anti-virus software can be included in this for an additional, but affordable monthly fee.
- IT Hardware Procurement Assistance: Expert guidance for selecting and purchasing IT hardware tailored to your business needs.
- Cloud and Email Backup Services: We offer daily, automated backups of Google Workspace or Microsoft 365 data, including emails, documents, and calendars, as an optional service.
- Proactive IT Strategy Sessions: Fortnightly check-in meetings to discuss optimisation opportunities and provide updates on support and AOB.
Note: Implementing IT projects or complex changes may require a separate service agreement, which will require approval.
starting at
788
per month for 5 users
£76 per month per additional user
Concierge
For rapidly growing businesses with 20 or more employees
Everything in Support+, and:
- An assigned Technology Operations Manager (TOM): This tech expert will handle bigger, strategic tasks. Your TOM will work with your business up to one day per week to advise on IT projects. Any project that can be completed in one day is included. You can also treat a task as a separate project to speed it up.
- Comprehensive employee IT onboarding: First impressions count. We want to ensure your new starter has the tools and support they need from day one, including a laptop and a one-hour IT induction call with a friendly member of the Seeto Team for a smooth onboarding process.
- Prompt and secure employee IT Offboarding: Saying goodbye is tough, but managing the aftermath can be even tougher. Whether a team member is moving on to a new opportunity or things didn’t quite work out, it’s crucial to ensure that IT offboarding is smooth and efficient to safeguard your business’s most valuable assets. We handle this process so you have peace of mind.
- Business Technology stack management: We’re not reactive but proactive. It’s our job to ensure that your business tech stack is operating optimally, giving you a sense of security and confidence in your business operations.
- Guidance from a certified security manager for up to one hour each month: You get free advice every month if needed.
starting at
4158
per month for 20 users
£71 per month per additional user
For an additional fee, we can prepare new and existing laptops for your employees and securely store them.
Support On-Demand
Flex
Pay-as-you-go support
- No commitment, no monthly recurring fees
- Pay only for the services you use
- Access to our Helpdesk Portal
- Flex-exclusive add-on services
Targeted Solutions pricing
Targeted Solutions
Project-based services, targeting specific, urgent business technology and security needs
When we price a project we are 100% transparent about the component elements, including:
- One-off, up-front costs for technology products
- Costs per user per month for technology products
- Daily project fees
Wherever possible, we negotiate and pass on cost savings on software purchases and service fees.
See what you could save
Worked Support+ Example
Based on 15 employees
| First 5 users | 1x | £788 | £788 |
| Additional user | 10x | £76 | £760 |
| Monthly | £1,548 | ||
| Annually | £18,576 | ||
Worked Concierge Example
Based 30 employees
| First 20 users | 1x | £4,158 | £4,158 |
| Additional users | 10x | £71 | £710 |
| Monthly | £4,510 | ||
| Annually | £58,416 | ||
In comparison, the yearly salary of an IT manager ranges from £58,560 to £79,300 (£76,128 – £103,090 with on-costs). On the other hand, an IT support engineer earns a salary ranging from £29,500 to £37,820 (£38,350 to £49,166 with on-costs).
In addition to cost savings, Seeto staff receive continuous training, are experts in the Seeto tech stack, and are mentored by experienced technology leaders.
We scale with you as your business grows, providing support and value you can depend upon.
* All salary information pertains to London-based employees and is sourced from Robert Half Salary Guide 2024.
take
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