Flexible IT support when your business needs it
Your job is to run your business. Add value. Increase productivity. Build relationships. Grow.
With Seeto Flex get access to on-demand tech support, device builds and efficient IT joiners, movers and leavers processes with no commitment and no ongoing monthly fees.
Seeto Flex is pay-as-you-go IT support, when you need it.
Seeto Flex
Pay-as-you-go IT support for your business
When everything is uncertain, no business wants the threat of tech disruption hanging over them. Seeto Flex is designed to be easy-to-access support without the commitment of a monthly contract. Whether you’re starting out, scaling up or just need someone to have your back, Seeto Flex gives you the peace of mind that business tech is taken off your to do list.
For a predictable cost per ticket we will carry out business tech tasks like laptop procurement and set-up, IT troubleshooting and identity management, allowing you to focus on what you do best.
You won’t be alone, as every Seeto Flex customer has a Tech Touchpoint, a knowledgeable IT professional, who can offer advice and make tech recommendations.
Seeto Flex Features
Pay-as-you-go
You only pay for the services you use each month, meaning if you don’t need Seeto’s support, you don’t pay for it.
Comprehensive IT induction
Account creation, laptop procurement and our customer-favourite induction sessions are all available to ensure your new team members get off to the best start.
Secure business technology
Seeto Flex customers have access to best-in-breed technologies to secure your business tech at great prices (minimum commitment applies).
Business hours tech support
Our IT Service Desk is available to you and your staff between 9am and 5pm, Monday to Friday. Flex customers can raise as many requests as required – you simply pay for the support you need.
Seeto’s Help Bot and IT Helpdesk Portal
The easiest way for your team to report issues or ask questions is through Slack. No need for emails, forms or calls! Our Bot converts the message into a help ticket and keeps you updated. Every stage of the support process is also visible in our Helpdesk Portal.
Orderly offboarding
When colleagues leave we will remove their access to your business tech, close their accounts and even collect, prepare and store their devices ready to be shipped to the next member of your team.
“Seeto are easy to work with and get things done. A proper tech partner”
Onboarding
It’s easy to
get started
Sometimes the biggest hurdle to outsourcing your business tech is the perceived burden of the switch itself. That’s why we’ve made our onboarding process as smooth and constructive as possible. We start as we mean to go on.
Seeto Flex has a simple, streamlined onboarding process that sets a solid foundation for excellent service and support to your team.
We’ll provide you and your team with access to our service desk portal via the web and email, as well as set up our Slack bot, which offers support to your team whenever and wherever they need it.
We work with you to design and document your onboarding and offboarding processes, ensuring we fully understand your requirements. We can also refer you to our preferred hardware and software resellers if you do not already have these relationships.
For a small additional fee, Seeto will help you to identify and address potential security weaknesses to protect your business from cyber-attacks and keep your data safe.
Why choose Seeto Flex?
No commitment
There’s no commitment when you choose Seeto Flex. There are no ongoing monthly fees, you simply pay for the services you use.
Available everywhere
Seeto’s friendly technology support engineers can support your team wherever they are, whether they are working from home, on-site or on the move.
Expertise
The Seeto team are experts in their field – you’re in good hands.
Prepare for growth
You’ve developed a great service, built a top team and won prestigious customers. Growth beckons and there is the perfect Seeto support plan for every business.
Rest easy
Seeto Flex customers can access best-of-breed tools to keep their business secure and compliant at Flex-exclusive pricing.
Impress new starters
Welcoming new recruits with the right tech tools and a friendly introduction on day one signals that quality and efficiency are core values in your organisation.
