Support and the security tools your small business needs. One monthly price.
Your job is to run your business. Add value. Increase productivity. Build relationships. Grow.
Our job is to let you focus on that – by taking the hassle of business technology off your plate and giving you the peace of mind you need.
With Seeto Support+ we combine responsive, lightweight IT support and the necessary technologies for your growing business.
Designed for early stage startups, we take away the burden of securing and managing your business tech.
Seeto Support+
For Seed and Early Stage Startups
Seeto Support+ is designed to be cost-effective for small businesses. When your business is really starting to take shape and you need to be grabbing every opportunity, you shouldn’t need to worry about your business tech.
For a predictable monthly cost, we remove non-core work – like laptop procurement and set-up, IT troubleshooting and identity management – from critical team members, allowing you to focus on establishing your business.
Your assigned Technology Touchpoint will have extensive IT experience and will regularly engage with you to ensure that you are feeling the benefits of our service.
Support+ Features
Unlimited business hours tech support
There are always questions – but that’s what we’re here for. Our IT Service Desk is available to you and your staff 8 hours per day, 5 days per week, Monday to Friday.
Seeto’s Help Bot and IT Helpdesk Portal
The easiest way for your team to report issues or ask questions is through Slack. No need for emails, forms or calls! Our Bot converts the message into a help ticket and keeps you updated. Every stage of the support process is also visible in our Helpdesk Portal. business runs on.
Secure and compliant
To better support the growth of your team, Seeto Support+ offers more than just essential IT support. We provide value-added services such as antivirus software, patching, and backups for Google Workspace or Microsoft 365. These services help prioritise your team’s security and compliance needs and come bundled together at an affordable monthly cost.
Assigned technology professional
Your assigned Technology Touchpoint will check in with you regularly to ensure you’re benefiting from our service. Our skilled operations managers and support engineers understand both the technical aspects and how to communicate effectively with people.
Assistance with IT hardware procurement
Our IT hardware procurement assistance includes a comprehensive service to help startups and small businesses select and acquire the right technology for their needs.
For an additional fee, we can assist with employee onboarding and offboarding, as well as prepare new or rebuild existing hardware.
“Seeto are easy to work with and get things done. A proper tech partner”
Onboarding
It’s easy to
get started
Sometimes the biggest hurdle to outsourcing your business tech is the perceived burden of the switch itself. That’s why we’ve made our onboarding process as smooth and constructive as possible. We start as we mean to go on.
Seeto Support+ has a simple, streamlined onboarding process that sets a solid foundation for excellent service and support to your team.
We’ll provide you and your team with access to our service desk portal via the web and email, as well as set up our Slack bot, which offers support to your team whenever and wherever they need it.
We work with you to design and document your onboarding and offboarding processes, ensuring we fully understand your requirements. We will help you to identify and address common security weaknesses to protect your business from cyber-attacks and keep your data safe.
We can also refer you to our preferred hardware and software resellers if you do not already have these relationships.
Why choose Seeto Support+?
Save money
Seeto Support+ is significantly cheaper than hiring your own experienced IT support staff.
Doing it yourself may feel like a short-term money saver but it’s a false economy if it takes time from adding real value to your business.
Increase productivity
With seamless efficiency, our user-friendly tech stack lets your employees work remotely, on-site or on the move.
Embrace scrutiny
In any due diligence or compliance process, business technology systems are closely scrutinised. We’ll make sure yours measure up.
Prepare for growth
You’ve developed a great service, built a top team and won prestigious customers. Growth beckons – and Seeto Support+ is designed to scale as fast as you do.
Rest easy
With Seeto Support+ your business systems will always be up-to-date, secure and compliant.
Impress new starters
Welcoming new recruits with the right tech tools and a friendly introduction on day one signals that quality and efficiency are core values in your organisation.
