Support and the security tools your small business needs.

Your job is to run your business. Add value. Increase productivity. Build relationships. Grow.

Our job is to let you focus on that – by taking the hassle of business technology off your plate and giving you the peace of mind you need.

With Support+ we combine responsive, lightweight IT support and the necessary technologies for your growing business.

Designed for early stage businesses, we take away the burden of securing and managing your business tech.

Support+

Hassle-free business technology support for early-stage businesses

Support+ Features

Premium Tech Support

Access to friendly tech experts 8 hours per day, 5 days per week. This includes troubleshooting and resolving common software and hardware issues.

Conversational Ticketing

The easiest way for your team to report issues or ask questions is through Slack. There is no need for emails, forms or calls! Our conversational method converts the messages you send us into helpdesk tickets. Every stage of the support process is also visible in our Helpdesk Portal.

IT Strategy Sessions

Fortnightly check-in meetings to discuss optimisation opportunities and provide updates on support and AOB.

Note: Implementing IT projects or complex changes may require a separate service agreement, which will require approval.

IT Onboarding and Offboarding

The account creation process includes a 30-minute IT induction call, and IT offboarding covers the management of accounts for departing employees.

Security and Data Protection

We offer more than just IT support to better. We provide value-added services, including regular laptop security updates, device health checks, and inventory management.

Hardware Procurement

Guidance for selecting and purchasing laptops and other accessories, such as monitors, keyboards and mice, tailored to your business needs.

Why choose Support+

Save Money

Our service is significantly cheaper than hiring your own experienced IT support staff.

Doing it yourself may seem like a short-term money saver, but it’s a false economy if it takes time away from adding real value to your business.

Increase Productivity

With seamless efficiency, our user-friendly tech stack lets your employees work remotely, on-site or on the move.

Embrace Evaluation

During any due diligence or compliance process, your business technology systems will be closely evaluated. We ensure they meet the highest standards

Prepare for Growth

You’ve developed a great service, built a top team and won prestigious customers. Growth beckons – and Support+ is designed to scale as fast as you do.

Rest Easy

Your business systems are in safe hands and will always be up-to-date and secure

Onboard & Offboard Right

Providing new employees with the right tech tools and a warm welcome on their first day sets the stage for a positive onboarding experience. Equally important is safeguarding your data when they move on, reinforcing that your business prioritises both quality and efficiency.

“Seeto’s service is always excellent and straightforward. They are professional, knowledgeable and friendly. Having them as an extension of the team has been a huge weight off our shoulders.”

Sarah Brocklehurst

Founder & CEO, Brock Media

“Seeto seamlessly manages our onboarding, addresses technical issues, and assists our business with other IT projects. They’re such a friendly team and since partnering with us, we no longer have to worry.”

Vanesa Pazo

Director, NoBa Capital

Onboarding

It’s easy to get started with us

Sometimes, the biggest hurdle to outsourcing your business tech is the perceived burden of the switch itself. That’s why we’ve made our onboarding process as smooth and constructive as possible. We start as we mean to go on.

Support+ has a simple, streamlined onboarding process that sets a solid foundation for excellent service and support to your team.

We’ll provide you and your team with access to our service desk portal via the web and email, as well as set up our Slack bot, which offers support to your team whenever and wherever they need it.

We work with you to design and document your onboarding and offboarding processes, ensuring we fully understand your requirements. We will help you to identify and address common security weaknesses to protect your business from cyber-attacks and keep your data safe.

We can also refer you to our preferred hardware and software resellers if you do not already have these relationships.

Get in touch for a friendly chat about how Seeto can take care of your business tech.

Seeto
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